Refund policy

Refund/Return Policy

Due to health and safety considerations, we do not accept returns on beauty and self-care products. All sales are final.

Damages and Issues

Please inspect your order upon receiving it and contact us immediately—within 48 hours—if the item is defective, damaged, or if you receive the wrong item. We are committed to resolving any issues promptly.

Exceptions / Non-returnable Items

Certain items cannot be returned, such as perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please reach out if you have specific questions or concerns about your item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

To ensure you receive the desired item, please make a new purchase. We do not offer exchanges due to our final sale policy.

Refunds

Refunds are not applicable under our final sale policy. However, if a return is approved due to an exception, you'll be notified and refunded via your original payment method. Please allow time for your bank or credit card company to process the refund.